Usability Testing With Users

Usability Test With Thinking-Aloud Method

Lab Testing

Lab Testing

In order to study user behavior more effectively, we apply the Thinking-aloud method. With this method our focus is on whether the participants can intuitively navigate a user interface proficiently and effectively by solving predefined tasks. This method can reveal if the responses that we are searching for will be reflected by the participants actions.
Remote thinking-aloud tests are conducted online, whereby the participants are physically located in a different location from the tester. Remote testing is often used with international projects.Eye Tracking

Usability Test Eye Tracking

EyeTracking

EyeTracking

Eye Tracking is not a new technology, but is one that is becoming more relevant everyday. It has been use on marketing research for quite a while now, it has become part of the usability toolbox by now.
The tasks are performed in combination with a Retrospective Think Aloud to get as much information from the user.
A great tool to use when the client wants to know how the users perceive their site, banner positions, and general usability problems.

 

Remote Usability Test

Remote User Testing

Remote User Testing

There are two kinds of remote user testing: moderated or unmoderated. One of the advantages of Remote User Testing (RUT) is that we will be testing on the users environment, on their computer and without leaving the office.
Unmoderated Remote User Testing (uRUT) is done in collaboration with our friends at UserTribe. This type of test is performed by the users alone. We provide them with a list of tasks for them to do. Then we watch the videos from each session to analyse them.

Card Sort

Card Sorting

Card Sorting

Card Sorting is perfect way to involve users when grouping and testing the information architecture (content) of a website.

This is done to study whether respondent understand the site structure, hierarchy, categories, naming convention, menu items, etc. All visual and graphical elements are excluded.

In-depth interview

Interviews are conducted to gain in-depth knowledge about who the users are, their attitudes and their daily routine.

 

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